Returns & refunds

The policy

7-day no-questions returns on unopened products. Refunds land in 3–5 business days to the original payment method. COD orders are refunded to UPI or bank transfer — your pick.

Opened products qualify too whenever something is genuinely off: quality, freshness, or a mismatch with the label. You paid for the real thing; if it isn't, that's on us.

How it works

Start from your orders page or the contact form within 7 days of delivery — a photo helps but isn't required. A courier collects the item from your door within 2 working days; keep it in its original packaging if you can.

What can't be returned

Products past the 7-day window, and saffron tins with a broken security seal. Purity claims stop meaning anything once a tin has been opened and restocked — so we never restock them.

Damaged in transit

Skip the return entirely — send a photo within 48 hours of delivery and we ship a replacement the same day, no pickup needed.